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Part 1: Docker Basics: What it is, Concepts and Core Building Blocks

What is Docker? Docker is an ecosystem of technologies that allows you to package, ship, and run applications and their dependencies in a consistent and isolated environment, known as a “container.” Think of a container as a lightweight self-contained or standalone executable package of software that includes everything needed to run an application: code, runtime, […]

Dimensioning Asterisk: Best Practices for Performance Optimization and System Resource Allocation

Introduction The successful implementation of an Asterisk system is marked by optimal performance, resource allocation, and scalability. Dimensioning Asterisk requires accurately assessing factors such as call volume, hardware requirements, network bandwidth, codec selection, redundancy, and growth potential, organizations can build a robust telephony infrastructure that meets their specific needs. In this article, we delve into […]

Part 2 – Installing Asterisk: The Best Guide to Understanding Asterisk

Introduction Installing Asterisk is the first step to setting up a robust telephony system tailored to your specific requirements. In this article, we will explore the step-by-step process of installing Asterisk, enabling you to set up a robust telephony system tailored to your specific requirements. Whether you are a small business owner or a telecom […]

Kari’s Law & RAY BAUM’s Act: A Comprehensive Guide to VoIP Emergency Calling

Kari's Law & RAY BAUM's Act

Introduction In 2013, a tragic incident took place in a Texas, USA hotel room where a 9-year-old girl named Kari Hunt was unable to reach emergency services by dialling 911 from the hotel room’s phone. The incident led to the passing of a law called Kari’s Law that mandated all Multi-line Telephone Systems (MLTS) to […]

Asterisk chan_sip Vs chan_pjsip: What’s the difference and which should you use?

Introduction When it comes to VoIP telephony, Asterisk is one of the most popular open-source platforms out there. One of the key features of Asterisk is its ability to support various SIP drivers that handle SIP signalling and media streams between endpoints. Two of the most commonly used SIP drivers in Asterisk are chan_pjsip and […]

Part 1 – Asterisk Architecture: A Definitive Guide to Understanding Asterisk

What is Asterisk? Asterisk is an open-source Telephony Enterprise software that provides a complete platform for building communication/Telephony applications. It is widely used in VoIP (Voice over Internet Protocol) applications and supports various communication protocols such as SIP (Session Initiation Protocol), H.323, and IAX (Inter-Asterisk eXchange). The architecture of Asterisk is modular and flexible, allowing […]

Telephony and PBX Systems: The Evolution of Business Communication

Introduction Effective communication is the backbone of any successful business, and telephony systems have been a crucial tool for businesses to communicate with their customers and employees for over a century. Today, businesses have access to advanced Private Branch Exchange (PBX) systems that offer a range of features and functionality to meet their communication needs. […]